Now British Gas customers can only view their energy data if they have a smart meter
British Gas customers can now only view their energy data if they have a smart meter
British Gas customers can now view their energy data only by getting a smart meter.
Previously, all customers – not just those with the new devices – could go to the supplier’s website to monitor their usage.
Customers can refuse to have smart meters, but the energy giants can be fined for not publicising them enough.
This has lead to claims the firms are resorting to ‘blackmail’.
A British Gas spokesman says the regular readings sent by smart meters mean those with them can be given ‘accurate information about their energy use over time’.